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East Coast Fibreglass Supplies
West Walpole Street
South Shields,
Tyne and Wear
United Kingdom
NE33 5BY
Tel: +44 (0)191 4975134
Fax: +44 (0)191 4565487

Email: sales @ ecfibreglasssupplies.co.uk

Co. Reg. 5770358

VAT. No. 897 6084 60

 

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Shipping & Returns

Here at Fibreglass Roofing Supplies we guarantee your satisfaction.

All goods are from fresh stock which are have a shelf life of 6 months from the manufacturing date, we guarantee them for 3 months after dispatch, as long as they are kept in a cool, dark place they will in practice last a lot longer. Due to the nature of the material we do not accept returns if ordered incorrectly i.e coloured Gelcoats / Flowcoats, (however we will treat each case individually), you are entitled to return the goods within 7 days for a full refund as long as the goods are in the original containers and in a saleable condition.

If a picking error occurs we will rectify and dispatch next day.

Please be assured you will be looked after at Fibreglass Roofing Supplies.

Shipping

Goods are shipped on a next day or 3 day service UK mainland.

Please note a next day service is next working day, and does not include either Bank Holiday’s or Weekends.

If you need a Saturday delivery please call us 0191 – 4975134 to arrange.

If your delivery is important which may involve other contractors / workmen please order in plenty time allowing for any delay that could cost you money or time, we cannot be held responsible for costs incurred. Late deliveries due to courier error rarely happen, but unfortunately do occur.
We can also do a before 9.30am and before noon delivery, call us if needed for prices. The courier may call between 8.00am – 6.00pm Monday to Friday, 8.00 am – 12.00 Noon Saturday.

Cut off time for next day delivery is 12.00 noon. Please note that next day delivery is not available to the surcharged locations listed below.

If you are unable to wait in for goods please call us or leave a note in the order comments section and we will arrange an alternative delivery address.

If a delivery is attempted a card will be left with collection instructions, of which you must collect within 1 week.

Sometimes a 3 day delivery will get to you sooner, dependant on courier’s route.

Please find delivery rates in table below, our software will automatically calculate your shipping charges on a weight basis.

 

 UK Mainland Postage

 
 Next Day Weight  Cost 
   Up To 1Kg  £6.50
   Up To 5Kg  £8.00
   Up To 20Kg  £9.50
   Up To 30Kg  £13.50
   Up To 45Kg  £18.50
   Up To 60Kg  £23.50
   Up To 80Kg  £30.00
   Up To 100Kg  £35.00
   Up To 250Kg  £45.00
   Up To 1000Kg  £65.00
 
 3 Days Weight  Cost 
   Up To 1Kg  £5.75
   Up To 5Kg  £6.75
   Up To 20Kg  £8.50
   Up To 30Kg  £12.00
   Up To 45Kg  £16.50
   Up To 60Kg  £20.50
   Up To 80Kg  £24.00
   Up To 100Kg  £30.00
   Up To 250Kg  £42.00
   Up To 1000Kg  £55.00
 
 

Offshore Tariff 

 
 Destination  Weight  Cost  Service   
 Northern Ireland  up to 20 Kg  £19.50  3 Day   
 Republic of Ireland  up to 20 Kg  £19.50  3 Day   
 Isle of Man  up to 20 Kg  £25.00  3 Day   
 Isle of Wight  up to 20 Kg  £21.00  3 Day   
 

Surcharge Locations 
 
The following locations carry a delivery surcharge and can not be guaranteed for next day delivery. Please contact us to confirm prices: AB31 to AB38, AB40 to AB56, IV1 to 28, IV30 to 32, IV36 & 40, IV52 to 54, IV63, KW1 to 14, PA21 to PA38, PH4 to PH41, PH49, PH50, HS, IV41 to 49, IV51, 55 & 56, KA27 & 28, KW15 to 17, PA20, PA41 to 49, PA60 to 78, PH42 to 44, ZE, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands.